Terms & Conditions

Vivly MD is a healthcare and wellness platform that may facilitate access to wellness coaching, telehealth services, licensed healthcare providers, pharmacy services, laboratory services, and related healthcare resources.
Service availability may vary by state, provider licensure, and applicable laws and regulations.

Information provided on this website is for informational and educational purposes only.

Individuals should consult an appropriately licensed healthcare professional regarding medical concerns.

Vivly MD does not provide emergency medical services.

If you believe you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department.

Users must be at least 18 years of age or the age of majority required under applicable law to access services through Vivly MD.

By using this website, you represent that you meet applicable eligibility requirements.

All treatment recommendations, prescriptions, and healthcare decisions are made solely by licensed healthcare providers based on individual clinical judgment and applicable law.

Prescription products are available only if prescribed by a licensed healthcare provider following an appropriate medical evaluation.

Not all individuals qualify for treatment.

Treatment eligibility varies based on medical history, clinical assessment, provider judgment, and state-specific requirements.

Certain treatments may involve compounded medications when determined appropriate by a licensed healthcare provider.

Compounded medications are not approved by the U.S. Food and Drug Administration (FDA).

Compounded medications have not been evaluated by the FDA for safety, effectiveness, or quality.

Vivly MD may provide access to wellness coaches.

Wellness coaches provide education, accountability, support, and wellness guidance.

By providing contact information to Vivly MD, you consent to receive communications related to your inquiries, services, appointments, account activities, and healthcare-related administrative matters.

Message and data rates may apply.

SMS Program and Use Cases: If you provide your mobile telephone number and consent to receive text messages from the Company, Vivly MD LLC may send you SMS/text messages related to your interactions with us. These messages may include appointment reminders and confirmations, account or service notifications, customer support messages, and other informational or promotional communications for which you have provided consent. Message frequency may vary.

Opt-Out and Support: You may opt out of receiving SMS/text messages at any time by replying STOP to any message. For questions or assistance regarding SMS/text communications, contact us at info@vivlymd.com.

Message and Data Rates; Carrier Disclaimer: Message and data rates may apply depending on your mobile carrier and service plan. Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS/text messages is subject to effective transmission by your wireless service provider and is outside the Company’s control.

Age Requirement: You must be at least eighteen (18) years of age to participate in the Company’s SMS/text messaging program. Privacy: Your participation in the SMS/text messaging program is also subject to our Privacy Policy.

Vivly MD may utilize artificial intelligence (“AI”) technologies and automated systems for administrative and customer-support functions.

AI-assisted systems do not diagnose medical conditions, prescribe medications, determine treatment eligibility, or make clinical decisions.

Clinical decisions are made exclusively by licensed healthcare providers.

Your use of Vivly MD is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices, where applicable.

All content available on this website, including text, graphics, logos, branding, design elements, images, software, and other materials, is owned by Vivly MD or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, modification, distribution, or display of website content is prohibited without prior written permission.

Vivly MD may work with independent providers, pharmacies, laboratories, payment processors, technology vendors, and other third-party service providers.

Vivly MD is not responsible for the independent actions, services, products, or policies of third-party organizations.

The website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Vivly MD disclaims all warranties, whether express or implied.

To the fullest extent permitted by law, Vivly MD shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of this website or services.

Vivly MD may update these Terms & Conditions from time to time.

Updated versions will be posted on this page with a revised effective date.

Questions regarding these Terms & Conditions may be directed to:
Compliance Team
info@vivlymd.com
Website:
www.vivlymd.com